Feb 5, 2025

Today’s guest is Paul Cuglietta, Head of Contact and Claims at Simplyhealth. Simplyhealth is a health insurance provider based in the UK whose history goes back to the late 1800s. Paul joins today’s discussion to unpack the challenges organizations face when driving digital transformation. With nearly two years of...

Jan 22, 2025

Today’s guest is Tim Nguyen, CEO of Cloud Insurance. Cloud Insurance is a seamless and user-friendly SaaS solution made by insurance experts for insurance companies, MGAs, agents, and brokers since 2016. Tim joins the podcast to discuss the critical challenges and opportunities facing SaaS insurance leaders in their...

Dec 10, 2024

Today’s guest is Mark McLaughlin, Director of Insurance for the Global Industries Unit at IBM. Mark joins us on today’s podcast to explore how AI is transforming the insurance industry. With over three decades of experience, Mark dives into the biggest hurdles in today’s insurance workflows and highlights why AI...

Oct 22, 2024

Today’s guest is Ermir Qeli, Head of Data Science in AI at Swiss Re. Ermir returns to the program to discuss strategies for gaining executive buy-in and scaling AI within the insurance industry. Throughout the discussion, Ermir highlights the role of data infrastructure, particularly for legacy institutions, in...

Sep 12, 2024

Today’s guests are George Williams, Head of Small Business at Nationwide Insurance, and Heather Wilson, CEO at CLARA Analytics. Nationwide is an investor in CLARA Analytics, an AI-as-a-service (AIaaS) provider that improves casualty claims outcomes. The pair join Emerj Senior Editor Matthew DeMello on today’s...