Aug 13, 2026
Banks can process millions of transactions an hour, yet even
routine steps in financial operations still require constant human
judgment to hold together.
In this episode, Ajay Swamy, Senior Executive Product Director
for GenAI Products and Governance at JPMorganChase, and Founder of
FundLens.ai, explores why data fragmentation and manual judgment
make BFSI workflows hard to run consistently, and what it takes to
make AI‑driven decisions explainable enough to trust at
scale.
The conversation covers evaluating AI for regulated
environments, building oversight into agentic systems, and treating
trust as something institutions have to engineer deliberately
rather than assume.
This episode is sponsored by Reindeer.
To go deeper on this topic and learn how financial
institutions are digitizing paper-based records to unlock usable
data for AI, and using alternative data like public web and social
signals to enhance risk assessment, download our free PDF report,
“AI in Financial Services Executive Cheat Sheet” at emerj.com/fcs1