Aug 26, 2026
A quarter of enterprise teams have gotten a single AI channel
into full production — the rest are stuck somewhere behind
it.
In this episode, Arun Chandra, Chief Operating Officer at
NiCE, explores why that gap persists and what closes it.
The conversation covers getting data, knowledge, and
organizational context ready for scale, building the financial case
for AI investment with the CFO, and how open protocols like MCP are
reshaping enterprise architecture decisions.
This episode is sponsored by NiCE Cognigy.
Learn how leading organizations approach AI investment more
like a venture portfolio, and why interdisciplinary collaboration
is critical to defining the right data for AI success. Download our
free PDF report, "Beginning with AI," at emerj.com/aik1