Sep 2, 2026
Enterprise sales teams routinely let the majority of inbound
leads go untouched simply because there isn't enough team bandwidth
to work them all. In this episode, Vanessa Tabbert, VP of Agentic
Transformation and Sales Development at Salesforce, breaks down how
her own team deployed an AI SDR agent to recover leads that would
otherwise go cold, without replacing the humans who convert the
best ones. The conversation covers how to identify a low-risk first
use case, why an AI agent should be coached and measured like a
team member rather than launched and left alone, and how the same
approach scales down to a small SMB sales team.
This episode is sponsored by Salesforce.
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